Collection Policy

Last updated: 30 September 2026

Feasterville offers collection for orders placed through our website and official WhatsApp ordering channel. We do not offer courier or home delivery for these orders unless we expressly confirm a separate arrangement.

Choose a store

When placing your order, tell us which Feasterville store you would like to collect from. We will confirm the selected store and collection arrangements with you. Collection at Ndayini is at:

Feasterville Food & Ice Cream
20, 1st Street, Ndayini, Tembisa, 1632, South Africa

For Sivana or Birch Acres, please confirm the collection point with us when placing your order.

Collection time

Please agree a collection time with us and wait for confirmation that your order is ready before travelling. If you expect to be late or cannot collect, contact us as soon as possible so we can discuss the arrangement.

At collection

Please provide your order details so we can identify your order. Check the items when collecting and tell us promptly if anything appears to be missing or incorrect.

Contact

Telephone: 082 932 9797
Email: info@feasterville.co.za
WhatsApp catalogue: Feasterville Food catalogue